Refund policy

Can I return my Furealz?

Yep, we’ve got a 100% money-back guarantee on your first order.

If your pup turns up their nose (rude, but it happens), just email us at info@furealz.com.au within 14 days of delivery and we’ll refund you in full.

No need to wrestle the bag back to us most of the time; but if a return’s needed, we’ll point you to the closest return address.